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No. While members get additional privileges, all tickets are available to the public until they sell out.
Reservation is not possible.
The maximum number of tickets you can purchased in a single transaction for events varies depending on the event.
We accept credit cards, debit cards including Visa, MasterCard and American Express and secure local payment options through our provider.
Our payment gateway is provided by Garanti BBVA.
All your payments and information is secured by Garanti BBVA.
Check your spam folder first. If you still can’t find it, email us at hello@1869.co with your full name and purchase details.
Yes. A receipt is included in your confirmation email. For invoice requests, contact us directly.
We recommend using the latest version of Chrome, Safari, Firefox, or Edge for the smoothest experience.
For selected exclusive events, tickets may not be available. In such cases, we open a list called 1869 Reserve for those wishing to attend.
Register: If tickets are unavailable for the event you’re interested in, simply submit your name and contact information to join the list.
Wait: Once registered, your role is to wait. Our team will assess whether additional guests can be accommodated.
Receive an Invitation: If selected, we will contact you directly with all the details to confirm your participation.
1869 Reserve ensures you’re promptly notified if a coveted spot becomes available. This system helps us gauge interest and prioritize access for those most eager to attend.
Exclusive Invitation Opportunity: Registrants have the chance to receive a special, complimentary invitation to our event.
Priority Notification: When an invitation becomes available, those on the list will be notified first.
Limited Availability: With a highly exclusive invitation quota, we recommend registering early to maximize your chances.
Stay Prepared: Monitor your invitation status and remain flexible, availability may vary depending on overall demand for the event.
Joining 1869 Reserve does not guarantee an invitation to the selected event. However, if a spot becomes available, we will notify you promptly.
It depends on the selected event date and availability. We will try to contact you as soon as possible.
Bring your digital ticket, sent to your email after purchase. You can show it directly from your phone. No need to print.
No. Entry is granted by scanning your digital ticket. Only ticket holders with valid, unused QR codes will be admitted.
No. For security reasons, only the original ticket from the email will be accepted at the entrance. Screenshots or forwarded images are not valid for entry.
Please have your official ticket email ready on your phone at the door.
Late entry is typically permitted unless otherwise stated on the event page. Doors and set times are managed by the event organizer.
Some events may have specific style expectations. Please check the event description for any stated dress code or theme.
Re-entry policies vary by event and venue. Refer to the specific event page or ask staff at the door before exiting.
Some events may have specific style expectations. Please check the event description for any stated dress code or theme.
Haus Release is our premium ticket format. It includes your event entry, a complimentary drink, and access to exclusive offers from partner brands including fashion, lifestyle, dining, and more. It’s a limited, elevated way to experience each event.
After completing your purchase, your ticket will be sent directly to your email. You’ll receive a beautifully designed digital ticket with all the event details. Simply show it at the door on your phone. No printing required.
No. Tickets are issued by email. Entry is only granted by presenting your digital ticket, which is unique and non-transferable.
Yes. You can purchase multiple tickets in a single order. Please make sure each guest has their own copy of the ticket email at entry. Tickets are scanned individually.
Refunds are handled directly by the event organizer. 1869 Haus acts as the ticketing platform and cannot issue refunds independently.
Tickets are not transferable to another name. Each ticket is uniquely coded and tied to the purchaser. This ensures security, exclusivity, and a seamless check-in experience.
Some events may include Haus Release Plus tickets, which come with early entry or additional perks. If available, you’ll see those options listed during checkout.
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